how to return simplisafe

How to Return SimpliSafe and Get a Refund? [Updated]

After all, our expectation is to be simply safe, provided to us by the American home security company SimpliSafe. There can be various valid reasons for you to return your SimpliSafe. If you are searching for the correct process to return SimpliSafe, we are here to help you. Keep reading.

Can I Return My SimpliSafe System?

SimpliSafe, as a subscription home security service, has let its customers access the feature of returning SimpliSafe products if they are not fully satisfied with the system or the devices they purchase they do not need anymore.

The best part is, that you can enjoy a refund from the SimpliSafe mother company even if you bought the subscription from a retailer. You have the opportunity of returning your SimpliSafe system with an email confirmation as well.

How to Return Simplisafe?

If you want to return your SimpliSafe system, email or call (1 (888) 910-1215) the SimpliSafe customer service team and let them know your requirement. 

In addition, you have the opportunity to return a SimpliSafe via a chat option as well. Once you have gone through this step, they will send you a shipping label which you can use to ship the returning devices using FedEx or the courier service mentioned on the label.

This process helps you return your SimpliSafe devices successfully without much hazard. Once you return the SimpliSafe devices, you will get a refund within three to five business days.

What is the Return Policy for SimpliSafe Products?

SimpliSafe has a fair and bearable return policy in which the company requests customers to return their devices within 60 days, counting from the day of the purchase. The company allows approximately two months to check the devices and return them. If you succeed in returning the device within 60 days, you will be able to get a refund as well.

Though you can return SimpliSafe devices, without much problem, you will always have to follow their return policy to make it official and legal. 

Can I Get a Refund After I Return My SimpliSafe System?

yes, you can get a refund within three to five working days after you return your SimpliSafe system. First, if you are to return Simplisafe devices, you must return them in good order and follow the correct procedure (as explained above).

Secondly, the return must be under the 60-day time limit that started counting from the day of the purchase. If you have not returned the devices within 60 days, you will not receive a refund.

Does SimpliSafe offer a warranty?

SimpliSafe did offer a 1-year limited hardware warranty for the users irrespective of the plan they are on. However, as of now, the lifetime warranty is offered to the Fast Protect users only. Read more about SimpliSafe plans for more details.

Is It Possible to Transfer the Ownership of SimpliSafe Devices?

Yes, you can transfer the ownership of your SimpliSafe system to a new owner. The device transfer is a smooth process thanks to SimpliSafe guidelines. Read our article on “How to Transfer SimpliSafe To a New Owner” for a comprehensive idea. 

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