how to cancel a simplisafe subscription

How to Cancel a SimpliSafe Subscription? [Updated]

If you want to cancel your SimpliSafe subscription, for whatever reason, all you have to do is contact SimpliSafe customer service at +1-888-783-8441 and tell them your intention to cancel the subscription. 

We will explain the process a wee bit in this article. Let’s start. 

How to Cancel a SimpliSafe Subscription? 

To cancel a SimpliSafe subscription, you need to call their customer service at +1-888-783-8441. The SimpliSafe customer service works every day from 8 a.m. to midnight (EST).

After you explain your need to the customer care representative, they will ask you for some information regarding your account and the reasons for canceling the SimpliSafe subscription. 

Most of the time, they will tend to offer you a deal. It is up to you to take it or not.

If you are someone who lives in the UK and wants to cancel SimpliSafe, you can call 0800-920-2420 in order to cancel the SimpliSafe subscription. But you must call only on weekdays from 9 a.m. to 5.30 p.m. Remember that the SimpliSafe UK team does not handle cancellations at the weekends.

Can I Cancel SimpliSafe at Any Time?

Yes, you can cancel your SimpliSafe plan anytime you like. As we mentioned earlier, as there is no contract between the parties, you are free to cancel the SimpliSafe subscription whenever you wish. 

Is There a Cancellation Fee for SimpliSafe?

No, there is no fee when you cancel a SimpliSafe subscription. Simply, there is no contract between you and SimpliSafe meaning there is no hidden fee or cost at the point of cancellation. 

If you just want to change the current plan, read our guide on “How to change SimpliSafe plan” for a better idea.

Can You Use SimpliSafe Without a Monthly Subscription?

Yes, you can use SimpliSafe without a monthly subscription as long as you can keep track of the system and everything. It requires only an active connection, and you can enjoy the basic features of SimpliSafe without a subscription. 

Can I Restart My SimpliSafe Plan Later?

Yes, you can resume the SimpliSafe subscription anytime you wish and it does not matter how long you did not pay subscription fees. You can always activate a subscription plan through the SimpliSafe application.

After you make the payment for the plan you want, you can use all the features that come with the plan.

Since SimpliSafe plans are monthly subscriptions, you have to renew them by paying your fee regularly. Otherwise, your plan will be deactivated.

Can I Get a Refund from SimpliSafe? 

Yes, you can get a refund if you return the SimpliSafe system within 60 days of the purchase. You can read our dedicated article on how to return SimpliSafe and get a refund for a comprehensive idea.


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